If you've come to this page, then chances are that you are in need of a property management service. More specifically, one who can manage your rental property, bring you the exposure you would like, and take care of your property as though it were our own.
The property management style that we project is a positive and proactive one. We believe that property management is more "people" management than property management. By responding to the tenants needs, problems and issues quickly and with respect, you avoid potential larger problems in the future.
Our basic idea on property management is based Relationships, Reliability and Record-Keeping.
The Relationship we establish is the foundation for everything! When a tenant rents their housing through us, all the facts are up front and fair. This keeps the deal running smoothly, without any problems upon moving into the new place. If there is a problem, we resolve it immediately. This helps to ensure a smooth departure should the tenant leave the apartment.
Reliability. When repairs need to be made in thehome or there is an emergency, we respond. Because we have already provided the tenant with a Maintenance Request Form, should a tenant have a problem, we can be reached at any time via fax or phone. The tenant is notified at least 48 hours prior to anyone entering their home. Steps are always taken to avoid disrupting the tenants’ daily life.
Good Record-Keeping is a must in this business. The best way to avoid problems is by maintaining accurate and up to date records. Any tenant dispute is recorded for the owner, and email is used whenever possible to provide a recorded timeline of the issue, this way there is no “he said, she said”. If email is not available and the situation calls for it, a certified letter will be sent.
All tenants have a written agreement, because a verbal agreement is only worth the paper it is written on!
When it's all said and done, it’s all about fairness. If we gouge a tenant, they resent us. If we give the housing away and do not maintain it, they do not respect us. By simply offering a fair market rent, we develop a working relationship that costs less in the long run. Therefore the return is maximized for the property owner.
A property manager is paid for their experience and to be available, whether there are problems or not. In addition to handling emergencies, repairs, vacancies, lease renewal, and any disputes that may arise between tenants. Most management agreements are based on a percentage of gross rents, and the level of service needed.
Property Management Services
List, advertise, and rent all units exclusively.
Respond to service calls.
Assist in lease prep when needed.
Review management agreement annually.
Schedule yard care, snow plowing, and general maintenance.